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Can't scroll in Folders list

  • October 15, 2025
  • 4 replies
  • 32 views

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If I expand my list of folders in the left side panel, so that the list goes beyond the bottom of my window, I can’t scroll down. Verified with multiple people at my org.

Is this a known problem?

Best answer by jbhardman

The scroll bar showed back up today.

Comments

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  • Lucid support team
  • October 16, 2025

Hi ​@jbhardman

Thanks for posting in the Lucid Community! Are you able to access your folders by only opening one section at a time and collapsing the folders you aren’t actively using? 


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  • Author
  • October 16, 2025

Depends on the folder. If it’s deep enough within a hierarchy, some times it cannot be accessed within the screen space. 

Are others having this problem? Is the folder list supposed to be scrollable?


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  • Author
  • Answer
  • October 17, 2025

The scroll bar showed back up today.


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  • Lucid support team
  • October 17, 2025

Hi ​@jbhardman

Thanks for your response! I’m glad to hear that it is now working as expected. Please don’t hesitate to reach back out if you run into any additional issues. Have a great rest of your day!