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April 26, 2024
Solved

Can't hide collaborator cursors in Lucidspark

  • April 26, 2024
  • 2 replies
  • 387 views

The toggle ‘Show cursor’ is automatically turned on when I create a Lucid spark board, and I can’t turn it off, even when I make myself the facilitator. Not sure how come. Welcome any ideas.

 Our colleagues feel the cursors are very overwhelming when working all together. 

Best answer by Ads

I have my answer. I was trying to test it on my own and then with a guest collaborator, in this case the toggle button remained greyed out, and i couldnt turn it off. When I have tried it out with another colleague, it was possible for me to toggle on and off. 

Comments

Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
April 26, 2024

Hi @Ads 

 

Kindly give a try with the below steps and see if it fixes your issue.

  • Look for a toggle or checkbox labeled "Show Cursors"
  • Turn off "Show Cursors."
  • It is all in the collaboration features in Lucidspark

 

Make use of the below help article as well.

Collaborate in Lucid – Lucid

 

 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Huma || Lucid Legend
AdsAuthorAnswer
April 26, 2024

I have my answer. I was trying to test it on my own and then with a guest collaborator, in this case the toggle button remained greyed out, and i couldnt turn it off. When I have tried it out with another colleague, it was possible for me to toggle on and off.