So I was on Premium and got downgraded to Free... which is cool... but because I guess I used some 'Premium 'features I now can't edit my chart.. but I don't know what those premium features are lol.
Any tips?
Answer
Can't edit Lucidchart doc because of premium features
Best answer by Leianne C
Hi @kosta k thanks for posting in the community! I'm sorry for the trouble you are having with premium features and am happy to help. As you have mentioned if you are seeing a popup about premium features you are trying to access functionality not available at your subscription level. Typically the popup should mention what feature you are trying to access. If you’re still unsure what feature the pop up is referring to, could you please reply in the thread with a screenshot of the message?
If you are still unsure what the premium features are available to your account level, check out this Help Center article. Thank you!
+15Hi @kosta k thanks for posting in the community! I'm sorry for the trouble you are having with premium features and am happy to help. As you have mentioned if you are seeing a popup about premium features you are trying to access functionality not available at your subscription level. Typically the popup should mention what feature you are trying to access. If you’re still unsure what feature the pop up is referring to, could you please reply in the thread with a screenshot of the message?
If you are still unsure what the premium features are available to your account level, check out this Help Center article. Thank you!
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