I have an Apple mouse. When I try to navigate my chart, I use my finger on the mouse as if it is a touchpad. Recently, LucidChart has started interpreting that in a way that makes a big arrow appear on the left or right side of the screen. I only want to move the screen around. If I let the big arrow do its thing, the menus disappear and I can’t figure out how to get them back. Basic navigation is a fundamental need for your product and this is so frustrating. I wish my company used Miro.
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Hi
If you are using a mouse and you would like your scroll wheel to pan, you can use the Trackpad setting to achieve this. I would recommend adjusting these settings to see which behavior you prefer.
If the issue persists, would you mind sharing a screenshot of this behavior, so I can better understand what you are seeing?
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