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Bug: Unable to disable Smart features

  • July 22, 2025
  • 1 reply
  • 18 views

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Smart features are intrusive. I am unable choose to enable or disable simple things like Tidy Up or the Hints window on start-up. This really wouldn’t be classified as an “Idea” but basically just normal courtesies extended to users of your platform - as simple as enabling grid lines or snap to settings.

Best answer by Humas1985

Hi ​@cpan 

Lucidchart currently does not offer user-facing options to disable Smart features like the Tidy Up suggestion or automatic Tips windows at startup.

  • Only basic features such as grid lines or snap-to-grid can be enabled or disabled per user preference, while Smart prompts remain unavoidable.

To learn more - Disable "tidy up" prompt on shape selection in Lucid | Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

 

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • July 22, 2025

Hi ​@cpan 

Lucidchart currently does not offer user-facing options to disable Smart features like the Tidy Up suggestion or automatic Tips windows at startup.

  • Only basic features such as grid lines or snap-to-grid can be enabled or disabled per user preference, while Smart prompts remain unavoidable.

To learn more - Disable "tidy up" prompt on shape selection in Lucid | Community

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards