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Black Screen appearing after visio import

  • August 16, 2024
  • 1 reply
  • 45 views

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Why do keep seeing a black screen on some of my imported visio files? Part of my chart is black and the other parts can be seen. 

Best answer by Humas1985

 Hi @Austin Andrews 

Would you mind going through the troubleshooting checklist and seeing if there are any items that don't apply or aren't met in your particular scenario?

 

Troubleshooting tips for Visio import for Lucidchart | Community

cannot paste image or import visio file | Community (lucid.co)

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Comments

Humas1985
Lucid Legend Level 10
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  • Lucid Legend Level 10
  • Answer
  • August 17, 2024

 Hi @Austin Andrews 

Would you mind going through the troubleshooting checklist and seeing if there are any items that don't apply or aren't met in your particular scenario?

 

Troubleshooting tips for Visio import for Lucidchart | Community

cannot paste image or import visio file | Community (lucid.co)

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards