My work screen becomes black for all of my work. What is the problem?
In addition, I am amazed that there is no contact form for help and that there is no possibility to get in touch with Lucid team.
Question
Black screen
+24- Lucid Legend Level 10
Hi
You'll receive timely guidance from the community through this forum, and if additional assistance is needed, you can also reach out to our support team using the request form below.
In the meantime, could you try opening Lucid in an Incognito/Private window or a different browser? You can also try some basic troubleshooting, such as disabling WebGL, to see if that resolves the issue.
Thanks
Create an account in the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in to the community
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Log in with Lucid Log in with airfocus
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
