I keep getting logged out of lucidchart documents. Any time i try to make an edit, it cannot save and then logs me out.
I’ve tried multiple browsers, incognito windows, and VPN sign out/refresh.
This appears to only happen on documents that others have created and shared with me. I can edit documen
ts that I created.
Hi
We’re happy to help. It appears that you’ve submitted a request to our support team as well. So the right team can take a closer look, we’ll continue to assist you via that private support ticket. You can continue to expect an email associated with your Lucid account with further communication.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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