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Bruce W
August 26, 2020
Solved

Arrow lines yes/no text is overlapping

  • August 26, 2020
  • 5 replies
  • 222 views

How do I alter the spacing between the text and the line (especially at the beginning of the word - see image).

If this is not possible can I stop the line impinging the text?

Best answer by Emma D

Hi Bruce thanks for posting! Can I confirm whether you added the text by double clicking on the line itself or by creating a text box on the canvas? If you double click the line the text should automatically space itself correctly. 

Comments

Emma D
Emma DAnswer
Lucid support team
August 26, 2020

Hi Bruce thanks for posting! Can I confirm whether you added the text by double clicking on the line itself or by creating a text box on the canvas? If you double click the line the text should automatically space itself correctly. 

Bruce W
Bruce WAuthor
August 28, 2020

Hi Emma

No I did not double click the line to get text the text was automatically added by the "decision" shape line connector. I chose a point on the decision shape and dragged to get a line to join to another shape and it automatically created the "No" text.

Moving the autogenerated text out and then back in also doesn't stop the impingement.

 

When I tried your suggestion I still have the same issue with the line impinging the text

Emma D
Lucid support team
August 28, 2020

Hi Bruce! I haven't been able to replicate this issue on my end so it might be something specific to your document or browser. Would you mind filling out this form to submit a support ticket so we can take a closer look? Please include your document URL browser (including version) and operating system. Thank you!

September 5, 2026

I am having the same problem - was this ever resolved?

Leianne C
Lucid support team
September 9, 2026

Hi ​@lester, thank you for continuing this thread. If possible, could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.

Please feel free to let me know if you have any questions!