I made a flowchart using lucid chart and activated a free trial but I never signed in to the app as far as i can remember. Now I lost the whole flowchart and cant seem to find it no matter which account I log into. I have a link to my old work but if I try to open it it says that I don't have permission to open the file?
Best answer by Micah
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+14
Hi Zaid thanks for posting in the Community and for submitting a support ticket. I've responded to your ticket directly but please don't hesitate to let us know if you have any additional questions! For others experiencing a similar issue please fill out this Support form so that we can take a closer look. Thanks!
I am also having this problem. I made a flowchart using lucid chart free trial. My company purchased an account and I used the same login credentials. I don’t see the chart I created in teh free trial
Nevermind I had to click on the 2nd Page 1 and it shows
+17
HI
Hi
I lost my account due to issues with my email. i would like to cancel my membership since money is still going towards an account i dont own anymore.
+14
Hi
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
