I have moved on from a previous position but signed up to pay for Lucid chart on my own credit card. I now need access to that account but can't get in because the password reset goes to my old employers now. How can I get help?
Account is under an ex-employers domain
+20Hi Lindsay thanks for posting in the Lucid Community! It looks like you've also submitted a ticket to our support team; because this deals directly with your account we'll defer to that conversation to resolve this with you.
If anyone else has questions about accessing their account please contact our support team by submitting this form.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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