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Lindsay C
May 16, 2022

Account is under an ex-employers domain

  • May 16, 2022
  • 1 reply
  • 19 views

I have moved on from a previous position but signed up to pay for Lucid chart on my own credit card.  I now need access to that account but can't get in because the password reset goes to my old employers now.  How can I get help?

    Comments

    Micah
    Lucid community team
    May 17, 2022

    Hi Lindsay thanks for posting in the Lucid Community! It looks like you've also submitted a ticket to our support team; because this deals directly with your account we'll defer to that conversation to resolve this with you. 

    If anyone else has questions about accessing their account please contact our support team by submitting this form