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Idea

Unlicensed user with 'edit' permissions can only view and comment

Related products:LucidchartLucidspark
  • December 17, 2024
  • 1 reply
  • 195 views

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An unlicensed user in my organization has “edit” permissions on a document but can only view and comment. 

Do they need a full license to be able to edit? If so, why does it let me choose “Edit” permissions for them?

Comments

Amelia W
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  • Lucid support team
  • December 18, 2024

Hi ​@cr8josh, thanks for posting in the Lucid Community! That is correct, unlicensed users will not be able to edit a document, even with edit permissions granted. They will need a license to edit documents, I apologize for the confusion there.

We’re very interested in your feedback and committed to continually improving our products. I’ve converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post: