Hi @luciduser_1234 

Thank you for posting in the Lucid Community! Do you mind providing a screenshot so I can better understand the issue? Where are you importing the Org Chart data from? 

Hi @knield,

Thanks for your answer! I hope that this view already helps:

For data privacy reasons, I cannot share the actual organigram used. I am importing the data from Google Sheet. There the data is sorted by the employee start date, i.e. the employees that joined first are in the rows at the top. However, this order does not seem to be preserved by the order of the employee cells, but rather they are sorted by the name.

One workaround to use a desired order is by adding “1_” etc. as shown on the screenshot but I would like to specify the order in a field that is not directly visible on the output / interface.

Many thanks!

Hi @luciduser_1234 ,

Thank you for clarifying! From my understanding, I believe this issue might be best resolved by reassessing the order/setup of the imported data from Google Sheets. You can reference this section of a Help Center article for help on how to organize your data in Sheets to import properly into Lucid Chart. If you utilize the Employee ID section, this should help reorganize the data.
Please let me know if this helps!

Hi @knield, thanks for your point but I believe that this would not solve the issue - I already use the employee ID for managing the ID and quickly tested using only numbers rather than a separate names  column as ids but it did not change the sorting. 

Even in the examples in the Help Center article, you can see that employees are not sorted by the id:

Thus, I wanted to kindly ask if there is any other way or workaround to sort the data?

Many thanks!

Hi @luciduser_1234, 

Thank you for the reply! I took a closer look at found that you are correct, the default sorting is alphabetical and I unfortunately don’t have a workaround for this issue other than manually moving the shapes to the desired order. 

However, we’re always interested in your feedback and committed to continually improving our products. If you’re willing to share, we’d love to hear more details about your use case or what you’d like to see in this experience within this thread. I’ve also converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own.

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

https://community.lucid.co/welcome-to-the-lucid-community-15/feedback-and-feature-requests-5439