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August 27, 2026
Idea

Lucidscale account item sorting not working

  • August 27, 2026
  • 3 replies
  • 65 views

In a LucidScale diagram, when the selecting ‘Layout for all accounts’ for a collapsed view of an account, the sorting doesn’t work for the list of categories.

If the Account is expended, and non-regional services do sort based on the sort configuration, but the Regions nor the categories contained in the region are affected by the sorting. 

The result is inconsistent viewing of categories across multiple accounts in the same view.

Pinned Reply By alison cheney

Hi ​@David Wilson,

Thank you for your response and for sharing such thorough details here about the behavior you are seeing on your LucidScale diagram, and thank you ​@Humas1985 for your expertise and for providing that great resource! You’ve raised a really valid point regarding the UI friction here. While global container settings are meant to apply rules across items of the same type, certain layout parameters like sorting don't currently propagate as expected when working with collapsed views or specific nested structures.

Although this isn’t currently supported in Lucid, we’re very interested in your feedback and committed to continually improving our products. If you’re willing to share, we’d love to hear more details about your use case or what you’d like to see in this experience within this thread. I’ve also converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own.

We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

 

Comments

Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
August 27, 2026

Hi ​@David Wilson 

The Work with AWS infrastructure documents in Lucidscale (legacy experience) | Community documentation confirms that sorting is supported for contained items within LucidScale container resources such as Accounts and Regions. However, it does not specifically address how sorting should behave with “Layout for all accounts” or in collapsed Account views, so it cannot by itself be used to confirm that specific behavior.

Hope this helps !!

Huma || Lucid Legend
August 28, 2026

It sort of explains the behaviour, but not necessarily helps. I’ve attached a condensed view as an example. 

 

Additionally, the interface is confusing. When I select the Cloud Container, the some of the grid settings work, but others don’t. e.g. the spacing and columns do, but the sorting doesn’t.

It would be more intuitive if controls are not displayed when they are not pertinent to the selected object.

 

Can I change this to a feature request for sorting in an Account collapsed view?

alison cheney
Lucid community team
September 1, 2026

Hi ​@David Wilson,

Thank you for your response and for sharing such thorough details here about the behavior you are seeing on your LucidScale diagram, and thank you ​@Humas1985 for your expertise and for providing that great resource! You’ve raised a really valid point regarding the UI friction here. While global container settings are meant to apply rules across items of the same type, certain layout parameters like sorting don't currently propagate as expected when working with collapsed views or specific nested structures.

Although this isn’t currently supported in Lucid, we’re very interested in your feedback and committed to continually improving our products. If you’re willing to share, we’d love to hear more details about your use case or what you’d like to see in this experience within this thread. I’ve also converted this post to an idea so that it’s visible to others within the Product Feedback section of the community - from here, they can upvote it and add details of their own.

We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. Finally, for more information on how Lucid manages feedback via this community, take a look at this post: