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Idea

Lucid should remember my SSO domain

  • April 16, 2024
  • 1 reply
  • 17 views

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After a couple of weeks away on leave, my open lucid documents had not only signed me out, but completely forgotten my SSO domain. The SSO domain is not a secret and should not be lost. 

It falls below the standard I expect of modern SSO web apps to completely forget who I am after a few weeks. I spend a significant fraction of my day re-authenticating my web apps, so any efficiency gains in the workflow provide major benefits.

April 17, 2024

Hi @benh, thanks for the feedback and our apologies for the frustration. If you’d like us to take a closer look at what may be going on with your specific account, please submit a question to the peer support area of the community and we’d be happy to help!

In the meantime, thank you for submitting your feedback. We take your suggestions seriously, and we encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

 

Comments

Addie
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  • April 17, 2024

Hi @benh, thanks for the feedback and our apologies for the frustration. If you’d like us to take a closer look at what may be going on with your specific account, please submit a question to the peer support area of the community and we’d be happy to help!

In the meantime, thank you for submitting your feedback. We take your suggestions seriously, and we encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post: