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January 21, 2025
Idea

Invert the scrolling behavior in Lucid and provide additional scroll settings

Related products:Lucidchart
  • January 21, 2025
  • 13 replies
  • 425 views

Please allow users to invert the scrolling control in Lucid. It’s popular in most video games. Example, when I move the mouse to the left, I want my screen to go right because my brain computes it as a pulling motion. I am moving my screen right because I want items to flow in from the left.  When I move the mouse down I want the screen to go up. 

Pinned Reply By Kelsey Gaag

Hi, thanks for this idea! We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post.

 

Comments

October 3, 2025

as a new user to lucid this drove me insane - i much prefer the feeling of “grabbing the page” and draging it around than directing where i want the camera to go using the mouse

i did not realise right clicking did this function, i asusmed it to be middle click lilke on every other app

October 3, 2025

I have since discovered too. Using the right mouse button, it behaves… much like it sensibly should.
 

So - the functionality is there. But - I am not sure why it is ‘buried’ the equivalent of ‘three rows deep’ in UX terms (on both a mousepad and mouse, I tried left click, middle click and all manner of keyboard keys - before finding this three weeks later)…

@Ambar D  and team - by way of feedback - in the space of that three weeks, I had basically given up on the Lucid tools, and lobbied leadership to move planning/whiteboarding activities over to Miro - because productivity was so drastically reduced having to rethink every simple action. 

 

So - it’s not asking for new features. Just A/B test reconfiguring the canvas behaviours for each button to be more like every other app. I expect many users will thank you. Or - if you are strongly concerned about disrupting legacy users who’ve learned to deal with this - then… do add a secondary configuration of button behaviours in the settings that users can opt into. Suggestions for naming conventions could be

 

A: Quirky Lucid Original Settings

B: The Way You Are Expecting It To Work Like Every Other App

 

:-) 


 

 

 

Ambar D
Lucid community team
October 3, 2025

Thank you ​@TiMo for leaving your detailed feedback about your experience with scrolling and navigating the Lucid canvas. I am sorry to hear that this caused you trouble, and I understand your frustrations. 

I can certainly see what your’e saying here, and this is incredibly valuable feedback for our product teams! The team will continue to review feedback within this space as they research and work on enhancements. Thank you again for your suggestions. 

For anyone else who may be experiencing trouble with navigating in Lucid, I do recommend checking out this Help Center article which covers selecting your navigation mode: Navigate the Board and Canvas View Controls. While I know this doesn’t address all specific concerns, ensuring that you select the proper navigation mode may help your experience.

Thank you again for taking the time to let us know how you would like to see this change!