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Jun 2, 2026 6:44 AM UTC
Idea

Individual users disable AI

Related products:Lucidchart

Hi, 

 

I noticed recently that you have enabled AI. I find the feature extremely annoying both in that it keeps popping up automagically but also in the canvas it is present and distracting and there you can’t remove it. Also I do not really wish to train an AI (whatever the kind it is)

I am paying for a personal account that does not give me an option to disable AI, as you have for team users. 

 

Would it be possible to implement such an option for normal users?

Pinned Reply By Zuzia S

Hi ​@Demogenes, thanks for this idea! We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

Cheers!

Comments

Zuzia S
Zuzia SPinned
Lucid community team
Jun 2, 2026 12:13 PM UTC

Hi ​@Demogenes, thanks for this idea! We encourage anyone else who’s interested in this to upvote this post and share any additional details about your use case or what you’d like to see in this experience. For more information about how we manage feedback in this community, please take a look at this post:

Cheers!

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Jun 12, 2026 8:37 PM UTC

Completely agree with ​@Demogenes. Being force-fed AI is extremely annoying, and I find that it takes away from the creativity and personalization that users of Lucid are seeking.

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Jun 15, 2026 4:48 PM UTC

Please allow us to disable the AI feature.  

Why you allow some accounts to do this but not others is annoying 

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Zuzia S
Lucid community team
Jun 16, 2026 12:44 PM UTC

​@jennybrumfield3 ​@andrte thank you for adding to this thread and I am sorry for the frustration! Your upvote and feedback are excellent ways to indicate your support for this idea. 

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Deborah S
Jun 27, 2026 12:58 AM UTC

Absolutely. Enough with AI on by default. I waste so much time each day turning the thing off--please let me change the default.


I have had such great experiences with Lucidchart to date--this is disappointing and off-brand.

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Jun 29, 2026 7:31 PM UTC

100% agree. Please allow for all users to turn off invasive and distracting AI elements. The choice to limit who can edit the settings (which no one agreed to, and have yet to be given an option to opt out) is as telling as the annoyingly intentional icon placement to foster accidental activation. Most dont want it at all, and those that pay for your product deserve to be able to remove it. 

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Zuzia S
Lucid community team
Jun 30, 2026 9:38 AM UTC

Hi ​@Deborah S and ​@clc.cornelison, thank you so much for leaving these additional details and feedback. Your comments here are helpful to our product teams as they continue to research new product features and enhancements!

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Jun 30, 2026 2:10 PM UTC

Looking forward to any evidence of that at all.

Because forced AI is quickly becoming the red flag which makes me leave platforms. 

and a lack of limiter options is worse.

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Jul 20, 2026 6:57 PM UTC

+1, this floating thing is distracting, covers up other content, and doesn't provide any features I ever want to use. 

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Zuzia S
Lucid community team
Jul 24, 2026 10:57 AM UTC

​@matt.burke Thank you so much for sharing your experience in this thread. Our team takes note and appreciates additional feedback!

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