Idea

How do I add an admin assistant to my org chart in Lucidchart?

Related products:Lucidchart

Forum|Forum|5 years ago
March 15, 2021
25 replies
1295 views

I am having a hard time figuring out how to add an admin assistant to my org chart. Can someone advise me how to do it?

org charts

Pinned Reply By Addie

Hi Joshua

Thanks for posting your feedback on this in the Community. I understand your frustration and am sorry that we don't currently offer this feature natively in the product.

While lateral lines between employees is not a native feature of the org chart a workaround you can try is to remove the employee shape from the Org Chart and then paste it outside the Org Chart as an individual shape. You can then customize the location and draw a freestanding horizontal line ("L" on your keyboard) between employees. Please see the example of how you might use this to display an admin assistant:

Thank you for your feedback and please let me know if you have any additional questions!

Show previous replies

Micah

Lucid community team

The following idea has been merged into this idea:

All the votes have been transferred into this idea.

D

dehnertcharles

Has this issue been resolved yet? It’s such a common organizational reality that I’m surprised this solution can’t address. We have the same issue, with an org leader, who has an admin (in green below) and also five direct reports. Most of the five direct reports have admin assistants as well (in some cases they have two admin assistants). It’s impossible to manually place all these people into your org chart sturcture. Not sure why this isn’t a doable fix for your product development team.

Micah

Lucid community team

Hi @dehnertcharles, thanks for taking the time to share this example - I definitely understand how assistant capabilities are important for you here, and I apologize for the frustration! While I’m not able to provide an update on this front, I’d like to share this resource detailing how Lucid utilizes feedback from the community:

If you’ve not already, please consider upvoting this request, and let me know any additional questions you have.

D

dehnertcharles

This is such a basic/foundational function of an org chart, I’m confused as to why the feature doesn’t already exist. I see numerous questions about it, over a period of years, but no solution from Lucid. It can’t be hard to implement, so I’m currious why it hasn’t been implemented. Are you no longer developing the platform?

K

keasterling

Here to lend my voice. Trying to make a logical org chart and can’t do it because I can’t add lateral assistants.

Honestly, Lucid is a CHART DEVELOPMENT service. Why this isn’t at the top of the priority list for the team at Lucid is beyond me.

And before anyone from Lucid replies to my post with your typical “thanks so much for your…… bla bla bla” statement, consider for a moment that Lucid itself is likely not able to use their own product to chart their organization as a result of lacking this feature. In fact, the poor soul whose job it is to come into these threads and make us all feel “heard” is likely a person that would themselves be in a lateral, assistant role on the org chart.

Come on folks, get your act together over there at Lucid. We’re paying for this product.

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