Idea

How do I add an admin assistant to my org chart in Lucidchart?

Related products:Lucidchart

Forum|Forum|5 years ago
March 15, 2021
25 replies
1295 views

I am having a hard time figuring out how to add an admin assistant to my org chart. Can someone advise me how to do it?

org charts

Pinned Reply By Addie

Hi Joshua

Thanks for posting your feedback on this in the Community. I understand your frustration and am sorry that we don't currently offer this feature natively in the product.

While lateral lines between employees is not a native feature of the org chart a workaround you can try is to remove the employee shape from the Org Chart and then paste it outside the Org Chart as an individual shape. You can then customize the location and draw a freestanding horizontal line ("L" on your keyboard) between employees. Please see the example of how you might use this to display an admin assistant:

Thank you for your feedback and please let me know if you have any additional questions!

Show previous replies

Phillip W

Lucid support team

Hey Damaris

No worries at all--happy to hear this worked for you! Thank you for another great idea and the opportunity to assist! We love hearing your thoughts and we hope you continue to post in the Community to ask questions share ideas or even to give another Lucid user some advice. Cheers 🍻

Benjamin A

LUCID! Look at these comments from your potential customer base....and fix the problem!! An 'assistant' is a basic function of an org chart. There should not need to be a 'work around.' Looking to solve the same problem I see comments about this issue going back to 2016! Why is this not a feature you are able to add?

Phillip W

Lucid support team

Hey Benjamin

Thank you for continuing this thread and for the constructive criticism! Again -- we always want to do our best to listen and understand how we can address pain points and improve based on what would be best for our user's use-cases and workflows. As stated above I will ensure this feedback is pushed to the proper team for their consideration.

In the meantime Addie has provided a simple workaround (shown above) that will allow you to add assistants to your Org Chart. I understand this isn't perfect but voicing your thoughts is the best way to advocate for this change in the future.

Again thank you so much for allowing us the opportunity to help improve your workflow--firm handshakes 🤝