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May 17, 2026
Idea

Disable Lucid AI panel from opening automatically

Related products:Lucidchart
  • May 17, 2026
  • 13 replies
  • 508 views

I see a bug - everytime I open a scheme I see opened window of Lucid AI. I need to disable that. I don't want to use it!

Pinned Reply By Ambar D

Hi ​@RayHaynes, thank you for adding to this thread with your comment. Jumping in here to help!

At this time, it is expected for the Lucid AI panel to pop open automatically on some accounts. Unfortunately, disabling the Lucid AI panel from automatically appearing isn’t currently supported in Lucid, but we’re very interested in your feedback and committed to continually improving our products. I’ve shared your feedback here directly with our product team. 

I’ve also gone ahead and converted this post into an ‘idea’, so that this post is now logged as feedback within the Product Feedback section of this community. This will allow other users with similar requests to discover and upvote this idea, and add their own details of what they’d like to see. This is also now available to our product team as they continue to research new features and enhancements!

Finally, for more information on how Lucid manages feedback via this community, take a look at this post:

 

Comments

alison cheney
Lucid community team
August 21, 2026

Hi ​@AustinDeC, thank you for sharing your feedback and adding your voice to this post. I completely understand how frustrating that pop-up behavior can be for your workflow. I’ve shared your comments directly with our product team so they are aware of the impact. Thank you for taking the time to share your experience with us.

September 28, 2026

As a paid subscriber of a team, I would like to disable the AI feature. It’s not useful. 

alison cheney
Lucid community team
October 1, 2026

Hi ​@ChrisRonak,

Thank you for posting in this thread in the Lucid Community! If you would like to disable the AI feature on your account, you can follow the steps in this post below. Let me know if you have any additional questions!