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Idea

Ability to safely integrate ITGlue embedded links

Related products:Lucidchart
  • February 20, 2026
  • 1 reply
  • 11 views

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Currently, the only way to integrate Lucid with ITGlue is through the Lucid embed feature. However, this embed functionality is directly tied to publishing the Lucid document, and there is no option to decouple these two actions. As a result, documents must be publicly published in order to be embedded, which is not desirable for many teams that prioritize security and controlled access.

Requested Functionality

  • Provide the ability to use the ITGlue integration without publishing the document.
  • Allow the generation of secure, non‑public embed links, or offer an alternative integration method that enables ITGlue to reference Lucid diagrams without exposing them publicly.
  • Enable improved access‑control options, ensuring only authorized internal users can view the embedded content.

Why This Matters

  • Enhances the security of internal diagrams and documentation.
  • Helps organizations comply with internal security and compliance policies.
  • Provides greater flexibility in using Lucid and ITGlue together without mandatory public sharing.
  • Improves efficiency and security in IT documentation workflows.

Comments

alison cheney
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  • Lucid community team
  • February 20, 2026

Hi ​@Rob Snijders,

Thank you for posting in the Lucid Community, and for sharing your feedback here!

I understand how frustrating it is when current technical requirements conflict with your organization's security standards. We recognize that needing to publish a document to view it internally can create significant hurdles for teams prioritizing tight access control.

This post is visible to others within the Product Feedback section of the community, and from here, they can upvote it and add details of their own.

For more information on how Lucid manages feedback via this community, take a look at this post: