Skip to main content
Question

Got error "there was an error loading yor document"

  • May 28, 2026
  • 0 replies
  • 2 views

Forum|alt.badge.img

Hello team,

I need help because since yesterday I haven't been able to open two important documents I was working on in lucidchart

I have already tried:
- Refreshing the page
- Opening in an incognito/private window
- Connecting to a different network

None of these steps resolved the issue.


https://lucid.app/lucidchart/84b9e620-7242-48e2-ac0c-e55853341871/edit?from_internal=true
https://lucid.app/lucidchart/f897e391-4efe-479b-aca5-6469320f3fe9/edit?from_internal=true