Dear Sir or Madam
today I was charged $115.43 for a service I haven't used in over a year. Last year it already deducted the amount for the year, I'm sure I canceled it then.
Unfortunately, I am not in a position to afford this expense. Therefore, I kindly request a refund for this charge.
I appreciate your prompt attention to this matter and look forward to your assistance in resolving this issue.
Thank you for your understanding and hopefully a solution.
Yours faithfully
Davyd Oros