Hello, I have been trying to reach out through every support channel I could find because I made a really big mistake, and your assistance would truly go a long way.
A few hours ago, a payment was taken from my account for a yearly subscription. I had been using the free trial and unfortunately forgot to cancel it before it renewed.
I am a student in Lesotho, and this unexpected charge is a significant expense for me. I have already canceled the subscription to prevent any future renewals, and I would be deeply grateful if your team could please review my case and consider a refund.
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