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Question

Need to revise last invoice

  • July 26, 2026
  • 1 reply
  • 68 views

Hello.  My last invoice did not have my company name on it.  I revised the billing details, and the message said that the 2027 invoice would be updated. Obviously this isn’t good enough.  Support features are hidden on this site - how can i get this done to include the company name on the invoice?

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Zuzia S
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  • Lucid community team
  • July 27, 2026

@unicorn_tech Hey there, it seems like our billing team has received your support ticket and will get you taken care of. The team works through tickets in the order they are received, and you can expect a quick response to your email associated with your Lucid account. Please refer to that email for further correspondence.

This community is dedicated to supporting your work in Lucidchart, Lucidspark, and airfocus. For additional subscription or invoice help, please review these billing resources, and for questions about charges on your account, refunds, or changing your subscription, please fill out this form to reach the billing department. Doing otherwise will delay your response time.