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December 12, 2023
Solved

LucidSpark Educational Plan still allows me a maximum of 3 documents

  • December 12, 2023
  • 14 replies
  • 727 views

Hey! I cannot make more than 3 documents within LucidSpark even though I’m on the educational plan. Is this a bug or is this meant to be? 

Best answer by Leah W

Hi Melvin,

The intended feature for a free educational plan is the ability to edit only the three most recently created documents. For more information about what is available to you on a free EDU account, please check out our EDU free vs. Free community post.

If you would like to edit documents that are view-only I would recommend making a duplicate of the document using the following steps:

  1. Navigate to your 'My Documents' tab, right-click on the document, and select 'Duplicate.'
  2. The system will prompt you to rename your duplicated document, and it will be saved as the 'most recently edited,' enabling you to make changes.

This approach can be applied to any documents that are later set to view-only. Additionally, you can delete any old iterations of the document without compromising your edits. 

It is worth noting that if you are on a paid EDU subscription, you will be able to edit all documents you have created. You can check whether you are on a free or paid account by reviewing your subscription status in Account Settings. 🤔

Comments

ajain
January 22, 2024

Great!, so I was able to duplicate, but now its only VIEW. Here is the pin for this OQmsg0lMaZlj

 

Amelia W
Lucid support team
January 22, 2024

Thanks for sending that PIN! It looks like there is a copy of that document in your other folder, as I could see two view-only versions in the first folder. Are you able to see that other copy?

ajain
January 22, 2024

Hmm. So should i delete the other folder? If so how?

Amelia W
Lucid support team
January 22, 2024

You don’t need to delete that entire folder, it just looks like the copy was put in that folder, rather than being put in the same folder that the original document. You can move the copy into another by selecting “Move to...” when right-clicking on your document, so that it is in the desired location.