Hi everyone--somehow I ended up on a Team subscription but I only wanted an Individual subscription. How do I switch my plan back to Individual?
Page 1 / 1
Hi Clifford! Thanks for posting in the Lucid Community! I’d be happy to help you with this.
To change your subscription from a Team back to an Individual (or from an Individual to a Team) please follow these steps:
- Login as the Account Owner or Billing Admin on the account
- Navigate to your Account Settings > Plans & Billing section
- Click the three-dot menu to the right of the product (e.g. Lucidchart or Lucidspark etc…) for the plan you would like to change
- Select Change Plan
- Select Downgrade (or choose your preferred plan)
- Click Confirm Changes
**Please note that plan changes apply at the end of each billing cycle.**
Please reach out to the billing team with a support ticket here if you have any additional questions or concerns about your specific subscription.
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
