A User wants to move his all Documents to another account. As an Admin I am unable to find the Documents and can’t see Discovery under Compliance
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Hi
As a Lucidchart Admin, you cannot directly view or access all documents owned by users across the account unless those documents are shared with you or stored in Team Folders.
Currently, Lucidchart does not support a comprehensive admin-level "Document Discovery" feature for accounts below Enterprise tier.
To learn more
Admin Rights to View All Documents | Community
Transferring ownership of folders | Community
Lucid admin panel: Compliance settings – Lucid
Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards
Hi
Thanks for posting in the Lucid community, to clarify, only Account owners, document admins, and Shield admins can use the Discovery feature on an Enterprise account. Here is our Lucid Help Center article on Administrator Roles which outlines the different admin roles, their capabilities, and how to assign admin roles. Please let me know if you have any additional questions!
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