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User tile in Admin Portal not populating

  • November 3, 2025
  • 1 reply
  • 8 views

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I have a few users to add and licenses to grant, but the Users tile is not populating. I’ve tried three browsers, and one of my co-workers, who is also an admin has tried Edge, Chrome, and Firefox as well. Screenshots of the Java pane.

 

Best answer by aishakhan

Hi ​@rmathis,

 

Thank you for posting in the Community! The issue you were experiencing should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!

Comments

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  • Lucidite
  • Answer
  • November 3, 2025

Hi ​@rmathis,

 

Thank you for posting in the Community! The issue you were experiencing should now be resolved. I’m sorry for any inconvenience this may have caused. If you’re still seeing the issue or have any other questions, feel free to reach out. I’m happy to help!