Since Lucid Cards for Smartsheet is being deprecated, we tried to turn on the new integration in Marketplace and disable the old one. Even though I’m an Admin, I don’t seem to be able to disconnect the old one as the option is grayed out:
Also, on the new one, my only options are “Connect for me” or “Connect for my team”, but I’d like to enable it for everyone on our account. Is this possible?
+15Hi
For the new Smartsheet listing, clicking “Connect for my team” will enable the integration and allow users to see it in their tool bar. However, users will still need to follow the steps outlined in this Help Center article to link Lucidspark with their Smartsheet account.
I hope this helps. Please let me know if you have any questions about the above!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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