Solved
Transfer didn't work
Documents were transferred to another user and then the license was removed from the original user account. Transfer said it went through but the end user isn’t seeing any of the documents.
Hi
We’re happy to help. I’m converting this to a private support ticket so we can take a closer look. You should receive an email with further communication.
If you don’t receive an email please feel free to reach out in the thread below.
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