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Jul 11, 2024 5:41 PM UTC
Solved

Transfer account ownership due to admin leaving

Our admin has left the company. The admin was the “owner” of lucid.

We do not have, nor any ability to retrieve the login information from this account. How can we transfer “ownership”

 

HannahAnswer
Lucid support team
Jul 11, 2024 6:18 PM UTC

Hi @Dporty 

Thank you for posting in the community! Since this deals with your account, I’ve gone ahead and moved this conversation over to a private support ticket where we can assist you with this. Please keep an eye out for an email from Lucid Support! 

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HannahAnswer
Lucid support team
Jul 11, 2024 6:18 PM UTC

Hi @Dporty 

Thank you for posting in the community! Since this deals with your account, I’ve gone ahead and moved this conversation over to a private support ticket where we can assist you with this. Please keep an eye out for an email from Lucid Support! 

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