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Transfer account ownership due to admin leaving

  • July 11, 2024
  • 1 reply
  • 43 views

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Our admin has left the company. The admin was the “owner” of lucid.

We do not have, nor any ability to retrieve the login information from this account. How can we transfer “ownership”

 

Best answer by Hannah

Hi @Dporty 

Thank you for posting in the community! Since this deals with your account, I’ve gone ahead and moved this conversation over to a private support ticket where we can assist you with this. Please keep an eye out for an email from Lucid Support! 

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  • Lucid support team
  • Answer
  • July 11, 2024

Hi @Dporty 

Thank you for posting in the community! Since this deals with your account, I’ve gone ahead and moved this conversation over to a private support ticket where we can assist you with this. Please keep an eye out for an email from Lucid Support!