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Sep 3, 2024 11:37 PM UTC
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SSO and SCIM Support Questions

Hi LucidChart Support team,

I am with the IT support team at Handshake, and I am reaching out to see if our current plan with you guys offers SSO or do we need to upgrade our enterprise License? Another Question: Does you guys support SCIM integration as well.  

Leianne C
Leianne CAnswer
Lucid support team
Sep 5, 2024 7:28 AM UTC

Hi @saulespinozactr,  thank you for posting in the community!  For single-user and Team accounts, Lucid supports multi-factor authentication through SSO logins, including Google and O365. 

Like @Humas1985 mentioned, you will need an Enterprise account if you are looking to configure SAML and SCIM for your organisation’s account. 

The following Help Center articles have some additional information about these features:


Please feel free to let us know if you have any questions, we’re happy to help! 

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Humas1985
Lucid Legend Level 10
Lucid Legend Level 10
Sep 4, 2024 12:13 PM UTC

HI @saulespinozactr 

Lucidchart supports SSO integration, but it typically requires an Enterprise plan and also supports SCIM integration.

More help can be reference in the help article - Enable Azure SAML and SCIM in Lucid – Lucid

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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Huma || Lucid Legend
Leianne C
Leianne CAnswer
Lucid support team
Sep 5, 2024 7:28 AM UTC

Hi @saulespinozactr,  thank you for posting in the community!  For single-user and Team accounts, Lucid supports multi-factor authentication through SSO logins, including Google and O365. 

Like @Humas1985 mentioned, you will need an Enterprise account if you are looking to configure SAML and SCIM for your organisation’s account. 

The following Help Center articles have some additional information about these features:


Please feel free to let us know if you have any questions, we’re happy to help! 

Translate