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Question

ServiceNow Integration: no install button? Only Connect?

  • January 8, 2026
  • 1 reply
  • 26 views

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I’ve got a request from an end user to integrate LucidChart with SNOW.  I tried following the steps in the following article: 

Integrate Lucidchart with ServiceNow – Lucid

There isn’t an “install” button?  There is a “Manage Connections” drop down, which when selected, says “Connect for Me” or “Connect for my Team”.  

Is that the same thing as install?

Comments

alison cheney
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  • Lucid community team
  • January 10, 2026

Hi ​@james.hunter, thanks for posting in the Lucid Community!

It looks like the verbiage was changed, and you are correct that if you click on “Manage Connections” and then either “Connect for Me” or “Connect for my Team”, it will install this integration to your Lucid account. I included a few screenshots if they are helpful.
 

 

It should say “connected for me” here.
You can check in your integrations tab to confirm it has been installed and is “connected”.

Please let me know if you have additional questions! I will work with our product team to update the Help Center article you sent over to mitigate any confusion.