Skip to main content

Hi All

 

so a user wants access to a lucid chart document of which they have given us an address for which is rather long. We have no idea who the owner is, how does one search for who the owner of the document is with the document address in the admin portal?

 

i.e the adress is like the below:-

 

thanks

Hi ​@Nick B101, thanks for posting in the Lucid Community! To protect your privacy, I’ve removed the link to your document from your post. I’m happy to help!

If you are the Account Owner or Document Admin on an Enterprise-level account, you can use the Document Discovery tool to locate the document and see the owner of the document.

I recommend reading the post below which shows a shortcut to this! The post below walks through how to locate the Document ID from the document URL, which you can then use to load the document. After loading the document, you can see who owns the document by selecting Share > under Collaborators selecting Manage > viewing who owns the document.

Please let me know if you have any further questions or run into any problems. Happy to help further!


Reply