+1Hi Team,
I left my org in October 2025, and rejoined yesterday, no change to email address or login via SSO, however I don’t have access to the diagrams I created previously, how can those be restored (my IT team doesn’t know the answer)?
Cheers
David
Best answer by Leianne C
Hi
I'd recommend contacting your internal IT team or Lucid administrators to see if they'd be willing to share those documents back with you.
I hope that helps. Please let me know if you are still having trouble accessing your previous documents or if you have any questions!
+15Hi
I'd recommend contacting your internal IT team or Lucid administrators to see if they'd be willing to share those documents back with you.
I hope that helps. Please let me know if you are still having trouble accessing your previous documents or if you have any questions!
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