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I would like to request a full refund for my recent subscription purchase.
During the payment process, the price displayed on my screen appeared to be only R$15.00 (Brazilian Reais). Based on the information presented, I understood that the total amount to be charged would be fifteen reais.
After completing the purchase, I discovered that the actual charge was US$15.00 (fifteen US dollars) instead of R$15.00. This was not clearly communicated during the payment process and does not match what I understood from the price displayed.
Because of this misleading experience, I am very dissatisfied with the service and do not wish to continue using the platform. I respectfully request the cancellation of my subscription and a full refund of the amount charged.
Please review my case and let me know the next steps. I would appreciate a prompt resolution.
Thank you for your attention.
Kind regards,
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