I have set up a new user on my account the invitation/introduction email never arrived and each time I send a password reset it takes more than 24 hours to arrive by which time the email link is invalid. Stuck in this ridiculous situation. I can confirm their is no problem with our email gateway the emails are simply arriving late.
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Hi Andrew
Thank you for posting in the Community! My apologies for the trouble with your account. I have created a ticket for your request and a member of our Support team will reach out shortly via email.
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