Hi,
I am trying to change the username and email address associated with my account, but it keeps saying my password is incorrect, when I know it isnt. I have even reset it to be 100% sure.
Has this ever happened to anyone before and how else can I change these details?
Kind regards,
Sean
+4Hi
Thanks for posting in the Lucid Community!
We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.
If you don’t receive an email please feel free to reach out in the thread below.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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