Solved

Old email address

2 replies
104 views
Translate All

I'm trying to change the email address on my account, but I can't because the old one I had to enter is no longer active and can't be reactivated. How can I do this?

Shantel GilletteAnswer

Lucid product team

Good morning @RJI,

This sounds like it would best be resolved through our support team. I am going to ask that they convert this post into a ticket.

Shantel Gillette

Shantel GilletteAnswer

Lucid product team

Good morning @RJI,

This sounds like it would best be resolved through our support team. I am going to ask that they convert this post into a ticket.

Translate

Shantel Gillette

Micah

Lucid community team

Hi @RJI, thanks for this post - as @Shantel Gillette recommended, I’ve gone ahead and moved this conversation to a private support ticket. Our team will reach out shortly via email with additional information.

Translate

Create an account in the community

Log in to the community