Skip to main content
Answer

New license

  • September 11, 2024
  • 1 reply
  • 55 views

Forum|alt.badge.img

I have a license assigned to me.  How do I access my license?

Best answer by Ria S

Hello @pmbailey2 

To access your assigned license, follow these steps:

  1. Log in to Lucidchart:

    • Go to the Lucidchart login page.
    • Use your credentials (email and password) to sign in. If you're part of an organization, use your work email.
  2. Check your License:

    • Once logged in, click on your profile icon (usually in the top-right corner).
    • Select Account Settings or User Settings from the dropdown menu.
    • Here, you should see the type of license assigned to you (e.g., Free, Pro, Team, or Enterprise). If you have a license, it will show as active.
  3. Access Lucidchart features:

    • With a licensed account, you can access additional features like unlimited shapes, advanced collaboration tools, and templates.

You can also access your account settings here: Account – Lucid.

If you have trouble accessing your license, it may help to contact the Lucidchart support to ensure the license was properly assigned to your account. You can do this here: Submit a request – Lucid

Hope this helps!

Comments

Ria S
Lucid Legend Level 8
Forum|alt.badge.img+19
  • Lucid Legend Level 8
  • Answer
  • September 12, 2024

Hello @pmbailey2 

To access your assigned license, follow these steps:

  1. Log in to Lucidchart:

    • Go to the Lucidchart login page.
    • Use your credentials (email and password) to sign in. If you're part of an organization, use your work email.
  2. Check your License:

    • Once logged in, click on your profile icon (usually in the top-right corner).
    • Select Account Settings or User Settings from the dropdown menu.
    • Here, you should see the type of license assigned to you (e.g., Free, Pro, Team, or Enterprise). If you have a license, it will show as active.
  3. Access Lucidchart features:

    • With a licensed account, you can access additional features like unlimited shapes, advanced collaboration tools, and templates.

You can also access your account settings here: Account – Lucid.

If you have trouble accessing your license, it may help to contact the Lucidchart support to ensure the license was properly assigned to your account. You can do this here: Submit a request – Lucid

Hope this helps!