I have a license assigned to me. How do I access my license?
Hello
To access your assigned license, follow these steps:
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Log in to Lucidchart:
- Go to the Lucidchart login page.
- Use your credentials (email and password) to sign in. If you're part of an organization, use your work email.
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Check your License:
- Once logged in, click on your profile icon (usually in the top-right corner).
- Select Account Settings or User Settings from the dropdown menu.
- Here, you should see the type of license assigned to you (e.g., Free, Pro, Team, or Enterprise). If you have a license, it will show as active.
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Access Lucidchart features:
- With a licensed account, you can access additional features like unlimited shapes, advanced collaboration tools, and templates.
You can also access your account settings here: Account – Lucid.
If you have trouble accessing your license, it may help to contact the Lucidchart support to ensure the license was properly assigned to your account. You can do this here: Submit a request – Lucid
Hope this helps!
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Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
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