Missing text in Lucid document

Hi ​@anders.nilsson1, thanks for posting in the community! I am glad to hear you were able to retrieve the missing text from a PDF. Please let us know if the issue occurs again so we can look further into it. 

Thanks ​@steven.orwig for commenting this post and I am sorry to hear that you experience the same issue. 

There are a couple of specific things worth noting when working with Revision History:

• Revision History is only available to certain subscription levels. If you receive a message saying you are unable to view it, you will need to upgrade to access your revision history. If you upgrade, your revision history will be available from the beginning of your documents. Refer to our Upgrade your Lucid account article for instructions to upgrade.
• While making edits to your document, Revision History will save a different version every few minutes.
• Pressing “Restore” will restore that copy over your current copy. If you are wanting to keep your current copy you will want to press “New from version”.
• While going back and forth between versions in your revision history, it is possible that even the most recent version isn’t your current document. You have to exit revision history entirely to look at what your document looks like currently.
• If you accidentally restored your document to a previous version but want to get back your most recent edits, you can undo the restoration by simply going back to your revision history and selecting the latest version of your document prior to the restored current version.

If the issue persists and you still can’t find the correct version of the document, please send the following information:

• The time (and time zone) you opened your document.
• The time you closed the document.
• Which edits were not saved.
• A detailed account of the time frame when you noticed your edits were not saved.

Thank you for your help and patience!