Question
Microsoft SSO not linking with new domain name
I have a user that did not have an account in our Lucid portal. He clicked on the Login with Microsoft button, went through the login process which includes federated redirect to Okta, and got logged into Lucid. However, his account is showing as “FREE” and is not getting linked properly to our Lucid account. Now we do have a different email domain now and I was able to manually add the new user with the new email address and that linked him successfully but I’d like to be able to do this without manual intervention.
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