My supervisor has a licensed Lucidspark account and created a board that I am accessing and editing with my unlicensed, free account. If his license is removed and he goes down to a free account, am I able to still access and edit the board?
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Lucidspark board access when the owner loses their license
Best answer by Jaxson May
Hi @bgint,
Thanks for posting in the Lucid Community!
You’ll still have access, but the board may become view-only. When a board owner moves to a free account, the board has to follow free plan rules. Here’s a breakdown:
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If the board is detailed, more than 60 shapes, it will automatically lock for editing. You’ll be able to see it, but you won't be able to add anything new.
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Free accounts only get 3 editable documents. If this board isn't one of the owner's 3 most recent, it’ll be restricted to view-only.
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You can definitely make a copy of the board to your own account as a backup. Just keep in mind that since you’re also on a free account, you’ll run into those same 60-object and 3-document limits on your copy.
If there is anyone else on your team who does have a full license, the easiest fix is to have your supervisor transfer ownership to them before the license is removed. That keeps the board fully functional for everyone!
I hope this helps clear things up! Please let me know if you have any other questions.
+3Hi @bgint,
Thanks for posting in the Lucid Community!
You’ll still have access, but the board may become view-only. When a board owner moves to a free account, the board has to follow free plan rules. Here’s a breakdown:
-
If the board is detailed, more than 60 shapes, it will automatically lock for editing. You’ll be able to see it, but you won't be able to add anything new.
-
Free accounts only get 3 editable documents. If this board isn't one of the owner's 3 most recent, it’ll be restricted to view-only.
-
You can definitely make a copy of the board to your own account as a backup. Just keep in mind that since you’re also on a free account, you’ll run into those same 60-object and 3-document limits on your copy.
If there is anyone else on your team who does have a full license, the easiest fix is to have your supervisor transfer ownership to them before the license is removed. That keeps the board fully functional for everyone!
I hope this helps clear things up! Please let me know if you have any other questions.
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