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Lucidchart Migration from Confluence Data Center to Cloud

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HI Team ,

We are in the Process of migrating our Confluence Data Center Instance to Confluence Cloud.

Lucidchart Plugin is part of CLoud as well .

As there is no automated way or supported by CCMA, any specific steps we have to take care during the migration,

I am following this documentation for now

https://help.lucid.co/hc/en-us/articles/17169003845268-Migrate-Lucid-documents-in-Confluence

Emma BAnswer

Lucid support team

For any other users that might see this post- Best next steps are to reinsert your diagrams that are not converting properly as they may be too old. Please follow up in this thread if this does not resolve your issue!

A

avin.singhalAuthor

One of the Diagram i copied from one of the psace to my test space tried converting got the error

Could not convert document token on page 'QUICLY Git Repository' (690978869). Document token may be invalid.

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Emma B

Lucid support team

Hi Avin, thanks for posting! Could you navigate to the affected Confluence pages, open those diagrams in Lucidchart and then send me the URL of the diagrams so I can take a closer look at them on my end?

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A

avin.singhalAuthor

Hi @Emma B

https://lucid.app/lucidchart/bfceef5c-c03a-49c0-9ab0-ab335d0a0238/edit?callback=https%3A%2F%2Fconfluence.ihsmarkit.com%2Fplugins%2Flucidchart%2FupdateDiagram.action%3FcontentId%3D335529900%26attachment%3Dincremental%2Baggregation%26lcId%3D82fba131-5856-4b50-a991-2c7782e8f88e%26documentToken%3Dbfceef5c-c03a-49c0-9ab0-ab335d0a0238%257C47331%257C%257CqxRAxYDoD21La4Fcm1B9iuuwdCHPvUKePvFDkQ%252Fie2I%253D&name=confluenceserver&useCachedRole=false&oauth_nonce=3154814253&oauth_signature=3PiNKlaJYi9pIKjhj7B8Ne%2Fc748%3D&oauth_token=6ee3abe8e0d42de189fcc05f8c3efe0b0c306a55&oauth_consumer_key=8bd64b6d-ba28-4615-8b56-710290014c38&oauth_timestamp=1720525142&oauth_signature_method=HMAC-SHA1&oauth_version=1.0&page=0_0&invitationId=inv_4287f70c-6d2b-41f5-a07f-04c336340abf#

This is one such diagram , we have 75+ pages with Lucid Diagram , max havethis error

I have edit access on this diagram

Regards

Avin

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Emma B

Lucid support team

Hi there,

I am going to move you to a ticket so we can take a closer look!

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Emma BAnswer

Lucid support team

For any other users that might see this post- Best next steps are to reinsert your diagrams that are not converting properly as they may be too old. Please follow up in this thread if this does not resolve your issue!

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