Lucidchart Migration from Confluence Data Center to Cloud

  • 21 June 2024
  • 5 replies

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HI Team ,


We are in the Process of migrating our Confluence Data Center Instance to Confluence Cloud.

Lucidchart Plugin is part of CLoud as well .


As there is no automated way or supported by CCMA, any specific steps we have to take care during the migration,

I am following this documentation for now



Best answer by Emma B 10 July 2024, 20:37

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One of the Diagram i copied from one of the psace to my test space tried converting got the error


Could not convert document token on page 'QUICLY Git Repository' (690978869). Document token may be invalid.
Userlevel 4
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Hi Avin, thanks for posting! Could you navigate to the affected Confluence pages, open those diagrams in Lucidchart and then send me the URL of the diagrams so I can take a closer look at them on my end?

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Hi @Emma B

This is one such diagram , we have 75+ pages with Lucid Diagram , max havethis error 

I have edit access on this diagram 




Userlevel 4
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Hi there, 

I am going to move you to a ticket so we can take a closer look! 

Userlevel 4
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For any other users that might see this post- Best next steps are to reinsert your diagrams that are not converting properly as they may be too old. Please follow up in this thread if this does not resolve your issue!