Hi,
In our case, We have “Team” license, we have two users (User1 & User2), User1 shared file with User2, but they reported they missed files, both User2 and User1, User1 who shared he himself can’t find those files.
Is there any additional info required here. Pls let me know.
Pls help us to fix this.
Hi
In this case, I recommend asking the users to first double-check their account and browser history to locate the document in question. Please let me know if they are still not able to locate the document(s) after trying those steps and I’d be happy to assist with investigating further.
Please feel free to let me know if you have any additional questions!
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