I am working on Salesforce ERD document. The page is stuck, can’t do any update. I have tried to reopened the lucidchart, and even restart my computer didn’t help. the document link is
Solved
Lucidchart document with a Salesforce ERD is not loading or updating
+2Best answer by aishakhan
Hi
Thank you for posting in the Lucid community! I am glad the issue was resolved.
If you run into this issue in the future, try opening your document in a private or incognito window. You can also try connecting to a different network or disconnecting from your VPN (if applicable). Sometimes account performance issues can be related to internet security/speed or browser issues.
Feel free to reach out again with a screenshot of the issue and a screenshot of the associated Javascript Console output when it’s reproduced if you continue to run into issues.
+2It is back to normal now.
Hi
Thank you for posting in the Lucid community! I am glad the issue was resolved.
If you run into this issue in the future, try opening your document in a private or incognito window. You can also try connecting to a different network or disconnecting from your VPN (if applicable). Sometimes account performance issues can be related to internet security/speed or browser issues.
Feel free to reach out again with a screenshot of the issue and a screenshot of the associated Javascript Console output when it’s reproduced if you continue to run into issues.
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