Hi Team,
I have Lucid Scaler license with edit access , my colleague created and import data from AWS account but I couldn’t view those.
Page 1 / 1
Does your colleague have the Explorer plan or the Creator plan? Is it a free account or a higher account? Or does your colleague have a Lucidchart or Lucidspark account? Lucidscale, Lucidchart, and Lucidscale are completely different products. If your colleague is on Lucidspark, for instance, only the Enterprise accounts (not the free or individual accounts) allow for guest collaborators, the ability to share links, the ability to invite others, and team folders. Enterprise accounts can also turn off guest collaborators and restrict collaboration.
For further troubleshooting, I advise you to check out this article:
https://help.lucid.co/hc/en-us/articles/19761425018260-Troubleshooting-Sharing
Reply
Create an account in the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
Log in with Lucid
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
