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Question

lost access- user left company

  • July 14, 2026
  • 1 reply
  • 44 views

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our company paid for Lucid last year- but the person that set it up left the company and now we are paying and dont have access- how can we get access to the account?

 

Comments

Becca G
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  • Lucid support team
  • July 14, 2026

Hi ​@kwac321, thanks for posting in the Lucid Community!

We’re happy to help. I’m converting this to a private support ticket so the right team can take a closer look. You should receive an email with further communication.

If you don’t receive an email please feel free to reach out in the thread below.