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Lost access to all My Documents after company revoked my license

  • May 3, 2024
  • 1 reply
  • 73 views

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Hi there, my organization revoked my license after expiration. Now I can’t see My previously created documents. Can you please resolve an issue? 

 

Best answer by Emma B

Hey there! Thanks for posting. Upon delicense or deletion, we require that documents are transferred to another user on your account. Can you please reach out to an admin on your account to share these with you as a limited access user?

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Emma B
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  • Lucid support team
  • Answer
  • May 6, 2024
Hey there! Thanks for posting. Upon delicense or deletion, we require that documents are transferred to another user on your account. Can you please reach out to an admin on your account to share these with you as a limited access user?